Gloves and masks for all the members of the staff
Hotel entrances delimited by the “Entrance” and “Exit” for each guest
Delimitation of at least 1.5 m distance between Receptionist and guests
Breakfast can be served in the room, via our room service facility with no extra charge. For that, kindly inform our staff about your preferences (diets, allergies, timing, etc.) the evening before the morning when you would like your breakfast in the room. All the products will be served packed and sealed
Alcohol-based gel for hand sanitization at each entrance of the hotel
Breakfast in our restaurant, will be served in accordance with the local health authorities (ULSS Vicenza) and Federalberghi Italia namely: no buffet, delimitating the distance between the tables for at least 4 m and for at least 1 m between the joiners of the same restaurant table
Cleaning and disinfection of spaces and furniture inside the hotel with products containing 70% ethanol
Both our restaurants, Il Cliòn Bistrot and Il Querini da Zemin, are regularly open following the rules established by local health authorities (ULSS Vicenza), respecting the health security of each of our guest and members of the staff, inside the hotel or/and in the garden.
After each check-out, the hotel room is cleaned and disinfected with products containing 70% ethanol and will not be available for a new check-in for at least 24 hours
The menus in both venues are available via QR Codes, disposed on the restaurant tables, compatible with any type of smart phone.
The hotel offers the possibility to have the procedure check-in online; All you have to do is to send an email on firstname.lastname@example.org prior to your arrival, with a copy of an identity document of each single guest that will stay with us, with all the details and the approximate time of arrival. We will make sure that at your arrival at the hotel you will find your room key, together with all the necessary information, directly in sealed bags, without passing by/contacting the Reception